Cash On Delivery (COD) Policy

Important Territorial Restriction: Cash on Delivery (COD) is strictly restricted to domestic orders delivered within the geographic boundaries of India only. All international / overseas shipments must be fully prepaid via standard international wire transfer or approved secure payment gateways before dispatch.

To maintain the lowest wholesale margins for our retail partners while mitigating high logistical transit risks, all domestic COD orders must adhere strictly to the following two-part financial structure:
1. Mandatory 10% Advance Commitment Deposit
No Cash on Delivery order will be processed, packed, or dispatched from our Surat facility without a verified 10% advance deposit calculated on the total invoice amount.

Upon placing a COD inquiry, your assigned account manager will provide our verified corporate bank transfer coordinates or secure UPI link.

The remaining 90% balance must be paid in full directly to the delivery logistics personnel at the exact time of delivery at your business premises.

Order Cancellation Note: If the 10% advance deposit is not received within 48 hours of invoice generation, the order allocation will automatically be voided.

2. Tiered Cash on Delivery Processing Fees
To cover domestic courier collection and escrow handling fees charged by our domestic freight networks, COD orders are subject to a strict two-tiered processing fee layout:
Total Invoice Order Amount    Applicable Cash on Delivery Fee
Up to ₹10,000                            ₹200 Flat Charge
Exceeding ₹10,000                    2% Fee on the Total Order Value