Important Territorial Restriction: Cash on Delivery (COD) is strictly restricted to domestic orders delivered within the geographic boundaries of India only. All international / overseas shipments must be fully prepaid via standard international wire transfer or approved secure payment gateways before dispatch.
1
Mandatory 10% Advance Commitment Deposit
To maintain the lowest wholesale margins for our retail partners while mitigating high logistical transit risks, all domestic COD orders must adhere strictly to the following advance payment policy.
- No Cash on Delivery order will be processed, packed, or dispatched from our Surat facility without a verified 10% advance deposit calculated on the total invoice amount.
- Upon placing a COD inquiry, your assigned account manager will provide our verified corporate bank transfer coordinates or a secure UPI payment link.
- The remaining 90% balance must be paid directly to the delivery logistics personnel at the exact time of delivery at your business premises.
- Order Cancellation: If the 10% advance deposit is not received within 48 hours of invoice generation, the order allocation will automatically be cancelled.
2
Tiered Cash on Delivery Processing Fees
To cover domestic courier collection and escrow handling fees charged by our domestic freight partners, COD orders are subject to the following processing fee structure:
- Orders up to ₹10,000: ₹200 Flat Cash on Delivery Charge.
- Orders exceeding ₹10,000: 2% Cash on Delivery Processing Fee calculated on the total invoice value.
